Restaurant Continues Claims to Gluten Free Despite CFIA Investigation

Rawthentic Eatery

Google Search ‘Rawthentic Eatery,’ January 26, 2016

The Victoria office of the Canadian Food Inspection Agency have launched an additional investigation of the Royal Oak location of Rawthentic Eatery.

On January 14, 2016, The Celiac Scene published a caution in regard to concerns that a local consumer shared with the CFIA (File# 74160) regarding, “ill effects that her celiac daughter associates with gluten ingestion” after eating at Rawthentic Eatery. See complete article below or visit  Rawthentic Eatery Recalled from The Celiac Scene RE: Ingredient Sourcing

File# 74163 was established by the Victoria office of the CFIA today, as the result of Rawthentic Eatery’s advertisement in the Saanich News, January 22, 2016, promoting  “food in a manner likely to create an impression that it is a gluten-free food if the food contains any gluten protein or modified gluten protein, including any gluten protein fraction, referred to in the definition “gluten” in subsection B.01.010.1(1).” See Health Canada’s Position on Gluten-Free Claims.

“On January 25, 2016, the CFIA received your complaint relating to “gluten-free” representation of food from Rawthentic Eatery, Victoria B.C. (a printed advertisement from Saanich News dated Jan. 22, 2016), and that an investigation into this complaint will be carried out by the CFIA.”  (See image below.)
Saanich News

Click on image to view ad on page A8, Saanich News, January 22nd, 2016

The Celiac Scene would like to express its sincere appreciation to the hard-working staff  at the CFIA who undertake to protect the health and well being of Canadian consumers. We commit to keeping you posted.

Canadian Food Inspection Agency


Rawthentic Eatery Recalled from The Celiac Scene RE: Ingredient Sourcing

http://veganrawfoodrestaurant.com/product-category/raw-food-store/dried-goods/

Rawthentic Eatery has locations in Courtenay, Qualicum Beach and Victoria

January 13, 2016 Hi Ellen,  “I just wanted to let you know about our experience at Rawthentic Eatery in Royal Oak, Victoria. My daughter and I have been eating there and buying their packaged foods to eat at home. They say that their food is safe for celiacs and is labeled gluten free. My daughter started having ‘gluten symptoms’ that were becoming very severe. I was trying to figure out how she was getting constantly glutened. I called the restaurant and they told me they use Dan D Pak foods which are made in a facility that produces gluten products. I called Dan-D-Pak and their Customer Service department said that their products should NOT be considered gluten free.  I am not sure about all the regulations but are they allowed to do this? I don’t want anyone else to get as sick as my daughter. Could you tell me what I can do about this?” Kathleen L.


Rawthentic Dan-D-Pak

Click and scroll down to view Dan-D-Pak’s response to online inquiry re: gluten free


The Celiac Scene recommended that Kathleen reach out to the local offices of the Canadian Food Inspection Agency, in regard to ill effects that her celiac daughter associates with gluten ingestion. It could be that there had been a food safety issue and/or a Health Canada regulatory violation (see Appendix A below).

Fair Labelling Practices Program & Food Safety Specialist Inspector – BC Coastal Operations. Canadian Food Inspection Agency, Government of Canada – 250-363-3106

Kathleen informed me on January 14, 2016 that a Food Complaint (#74160) had been registered and that, “an investigation into this complaint will be carried out by the CFIA. Food investigations are conducted in a thorough and consistent manner and the information obtained provides the basis for any CFIA action.”

Kathleen added, “The thing that most upsets me is that they [Rawthentic Eatery]  knew Dan-D-Pak was not safe and they continued to use it, while labeling their products ‘gluten-free.’ This is negligence. I would like them to see how much K…. is suffering.”

Rawthentic 'gluten-free' products

Images of products bearing a gluten-free label, purchased from Rawthentic Eatery in Royal Oak, Victoria

As a precaution, The Celiac Scene has removed all three Rawthentic Eatery locations from its listings until it hears back from Kathleen / the CFIA. If following a strict gluten-free diet is an imperative, please make informed decisions that align with your personal needs. See suggestions on how to Start the Conversation on Celiac-Friendly Dining.


gluten free restaurantWe welcome feedback on the information that we share on this site in a collaboration with the gluten-free and celiac community in Victoria, Vancouver Island and the Gulf Islands. If you feel that a restaurant is ‘Getting Gluten Free Right,’ we’d love to hear about it. Here are celiac-recommended establishments that our contributors tell us are doing an outstanding job! Please reward them with your patronage!

 


Appendix A

  • As of August 4, 2012, section B.24.018 of the Food and Drug Regulations will state that:
    • It is prohibited to label, package, sell or advertise a food in a manner likely to create an impression that it is a gluten-free food if the food contains any gluten protein or modified gluten protein, including any gluten protein fraction, referred to in the definition “gluten” in subsection B.01.010.1(1).
  • Subsection B.01.010.1(1) reads:
    • “gluten”
      • (a) any gluten protein from the grain of any of the following cereals or the grain of a hybridized strain created from at least one of the following cereals:
        • (i) barley,
          (ii) oats,
          (iii) rye,
          (iv) triticale, or
          (v) wheat, kamut or spelt; or
      • (b) any modified gluten protein, including any gluten protein fraction, that is derived from the grain of any of the cereals referred to in subparagraphs
        • (a)(i) to (v) or the grain of a hybridized strain referred to in paragraph (a). (gluten)



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